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Enrolling on a Course

On receipt of your registration form you will receive an email:
  1. Confirming your enrolment and chosen course.
  2. Flywire link which will enable you to make payment in full or pay a deposit of €250 (Ireland) / GBP£200 (UK) and CAD$500 (Canada). [Deposits paid are non-refundable].

Payment Procedure

Full payment of fees is due 2 weeks prior to the starting date
IRELAND:
  1. By bank transfer or credit card through flywire, our preferred payment provider. To register and make a payment go to ces-dublin.flywire.com to begin the payment process. [flywire handling fees will be advised at the time of payment]
  2. By bank transfer in EURO directly into CES bank account:
    Bank Name: AIB
    Address: 7-12 Dame Street, Dublin 2, Ireland
    Account Name: Centre of English Language Studies Ltd.
    IBAN: IE97AIBK93208688887063
    BIC: AIBKIE2D
    Account Number: 88887063
    Sort Code: 93 20 86
    [please add €30 to cover bank charges]
UK:
  1. By bank transfer or credit card through flywire, our preferred payment provider. To register and make a payment go to ces-uk.flywire.com to begin the payment process. [flywire handling fees will be advised at the time of payment].
  2. By bank transfer in GBP directly into CES account:
    Bank Name: National Westminster Bank
    Address: 27 South Street, Worthing West Sussex, BN11 3AR
    Account Name: Centre of English Studies Ltd.
    IBAN: GB 33 NWBK 602431 74638459
    BIC: NWBKGB2LXXX.
    Account Number: 74638459
    Sort Code: 60 24 31
    [please add GBP£15 to cover bank charges]
Please note any invoices paid directly to CES by credit card will be subject to a total credit card surcharge of 2%

**Please ensure when making a payment to include the invoice number and student name or number**

CANADA:
  1. To make a payment go to cestoronto.flywire.com.
  2. By bank transfer directly into CES bank account:
    Account Name: The Language Workshop Inc.
    Bank name: The Bank of Nova Scotia
    Address: 19 Bloor Street West, Toronto, Ontario Canada M4W 1A3
    Bank #: 002
    Transit #: 91132
    CDN Dollar Account: 00413 19
    US Dollar Account: 02434 18
    Swift Code: NOSCCATT
Note:
  • If your bank requires a 12-digit account number, it would be 911320041319 (CAD), 911320243418 (USD) CANCELLATION FEES AND REFUNDS
  • Please put student name or the invoice number (TI-xxxxx) as payment note for our tracking purpose. Please also email receipt to toronto@ces-schools.com to inform the transfer.

General Terms and Conditions for the COVID 19 Period:

Individual students currently attending a CES School:

  • Students can put their course on hold and take the tuition by the end of 2021.You will receive a credit note for the number of lessons remaining.
  • Homestay – A cancellation fee of two weeks homestay will be charged and you will receive a credit note for the remaining weeks of homestay.
  • Residential accommodation – we use external residential providers so we would have to apply their terms and conditions.

Individual students due to arrive at a CES School:

  •  Courses can be postponed and need to be completed by December 31, 2021. Any deposits or fees paid can be used for the postponed courses.
  • Homestay – A cancellation fee of two weeks homestay will be charged and you will receive a credit note for the remaining weeks of homestay.
  • Homestay placement fee is non-refundable.
  • Residential accommodation – we use external residential providers so we would have to apply their terms and conditions.

Individual summer bookings to a CES School:

  • Students cancelling their course and accommodation will receive a full credit note on amount paid to be used before December 31, 2021.

For all group bookings, deposits of 20% are non-refundable.  Remaining amounts can be used as a credit amount for future groups or individual bookings.  Please contact the following for terms and conditions:

CES reserves the right to amend these terms and conditions as the current situation develops.

There is no refund if a student fails to complete the programme.

There will be no refund for students who change from Intensive to Standard Course.

Where a visa has been refused, CES will refund the fees less the deposit of €250 (Ireland) / GBP£200 (UK)/ CAD$150 (Canada).and bank charges on receipt of evidence of the visa refusal plus the refusal number.

If the intended commencement date of an English Language Programme is delayed because of visa problems, CES will not adjust your tuition or accommodation end date and no refund will be made.

General Conditions

  • Fees include tuition, assessment test at the beginning of the course, individual report, use of listening centre/multimedia centre for private study, self-access, listening and interactive technology centre, email facilities and guided e-learning.
  • We do not accept responsibility for costs incurred due to flight delays, e.g. accommodation.
  • If a student does not acquire a visa on time, the above cancellation policy applies.
  • We do not take responsibility for loss or theft of belongings.
  • Students are expected to have appropriate medical and baggage insurance.
  • Non EU students must take out private medical insurance.
  • There is no refund of fees for days missed during the course/late arrival/early departure/public holidays.
  • During peak times classes can be held at additional premises.
Note: If a student wishes to return to their home country or take holidays elsewhere during the term of their English Language Programme they are free to do so, but no credit will be given for missed study time. Parental consent is required for any classes or activities missed.

Force Majeure:
CES will not be responsible for any failure to comply with any of its obligations
(and therefore shall not be required to provide any compensation) if the failure
is occasioned by any cause beyond CES’s reasonable control. Nor shall CES
be responsible for any costs incurred by or on behalf of the students as a result 
of any such cause.

Such causes shall include, but shall not be limited to, act of government, war,
threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or 
nuclear disaster, unusually adverse weather conditions and infectious diseases.

Should CES be forced to close again due to 2nd wave of Covid-19 or any other
natural disaster / pandemic:
Classes will immediately return to virtual online with full scheduled hours available.
CES now has in place the capabilities to revert to on line within a few hours.
One week of online equals one week of face to face course.

Credit notes will be given to the agent for students who chose to return home
(credit will be in one week blocks for tuition and accommodation).

The student or agent can use this credit at another time within a 12 month period.

The students agent can opt to refund the student directly
(CES will only be issuing credit notes) If third party accommodation has been
booked CES must adhere to their terms and conditions.
If CES accommodation has been booked and the student returns home
we will refund unused accommodation monies in one week blocks.

If current Covid-19 social distancing rules still apply when your group / students
are coming to a CES school there will be additional costs applied for things
like airport transfers / full day tours / evening activities.
 

CES Virtual Class Terms and Conditions:


Course delivery

Courses are accessible online via Zoom platform. Students must use Computer, laptop or tablet with broadband connection of 10mbs or more. Headphones, microphone and a webcam.

After course registration and payment, clients will receive a confirmation email from the CES registration office. This will contain a link to the CES Placement Test. Once we have checked your level, we will place you in an appropriate class and will send you an invitation link for the course. Clients may purchase extended access to the courses on request.

Missed lessons

Customers are expected to attend all lessons in order to make the progress expected of them. CES does not accept any liability for any lessons missed and no refunds or extra materials will be given where lessons are missed for any reason.

You may not allow anyone else to access the online training courses via your log-in details.

Technical failures

CES cannot be held responsible for part or all of a course being missed due to technical failures on the client side. Where courses are missed due to technical issues at CES or the tutor’s end, the missing part will be rescheduled at the client’s convenience.

CES is not responsible for the running of the Zoom website, and do not guarantee that the website will provide continuous, prompt, secure or error-free service, and assume no responsibility, and shall not be liable for, any damages to or viruses that may affect users’ computer equipment or other property arising from use of the courses, including but not limited to the reproduction of the content.

Public holidays

There will be no classes delivered on the following days:
Ireland & UK: 10 April, 13 April, 04 May, 25 May, 01 June, 03 August, 31 August,  26 October, from 18th of December 2020
Canada: 10 April, 13 April, 18th May, 01 July, 03 August, 07 September, 12th October, 11 November, 25 December, 26 December 2020

When public holidays occur on a Monday, students will begin their course on a Tuesday. No extra classes will be arranged to make up group lessons missed on public holidays and there is no refund of fees or credit given. 

Cancellation

Notice of a training registrant’s intent to cancel a registration must be made by emailing registrar@ces-schools.com and is subject to the following terms:
  • Training registrants whose cancellation request is received in excess of 14 days prior to the start date of the training activity will incur no liabilities.
  • Training registrants whose cancellation request is received less than 14 days prior to the start date or after the commencement of the training no fees will be refunded.
  • One to One classes cannot be cancelled within 24 hours. In cases of no show lesson is forfeit.