See main terms and conditions for full details of other conditions of booking
* for the accommodation part of your booking, the flexible booking guarantee only applies to accommodation booked with our own host families. If your accommodation has been booked with an external accommodation provider (i.e. hotel, external student residence, or external host family provider), whether CES arranged the booking or not, we may not be able to offer the flexible booking guarantee on the accommodation. If you have booked a junior residential program, CES requires two weeks’ notice of cancellation to be able to make a full refund.
Some costs may need to be deducted such as:- Postage for Visa documents and Bank charges incurred by CES.
CES must receive a minimum of 24 hours’ notice of cancellation, in writing or we will not be able to refund or postpone.